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Privacy policy

1. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Controller for this website

The controller for processing data on this website is the responsible party as per the imprint of this website.

The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Data protection officer

We have appointed a data protection officer for our company.

Email: datenschutz@komtur.com

2. What data do we process and for what purpose?

Forms for price and availability request and e-mail contact

If you contact us through any of our price and availability request forms or through any of the email addresses listed on this site, your details will be included, including the contact details you provided to process the request. We store the data until your inquiry has been answered in full. Legal obligations to retain data remain unaffected. We will not share this information without your consent.
The processing of the data entered in the form or communicated in your email thus takes place exclusively on the basis of your consent (Article 6 (1) lit. a GDPR). You can revoke this consent at any time. An informal message by email to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

Contract data

We collect, process and use personal data only insofar as they are necessary for the establishment, performance or modification of the legal relationship. This is done on the basis of Article 6 (1) lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures, or on basis of Article 6 (1) lit. f GDPR, which allow the processing of data on legitimate interests.

These are usually the contact details of our contact persons at our customers or suppliers (legal entities) such as surname, first name, salutation, telephone and fax number, email address.

Contract data is stored for as long as legal retention periods apply.

Newsletter data

Komtur is sending out newsletters on new products or services at irregular intervals. For this purpose, we process the email addresses, as well as, if necessary, the names for the personal address and / or the name of the pharmacy of the newsletter recipient.

The processing of the data provided by you (for example via our newsletter form, which we use at trade fairs to collect your data) takes place exclusively on the basis of your consent (Article 6 (1) a GDPR). The given consent to the storage of the data, the e-mail address and their use for sending the newsletter can be revoked at any time, for example via an informal e-mail to info@komtur.com. The legality of the already completed data processing operations remains unaffected by the revocation.

Login data

CT login customers have personalized access to download contractually guaranteed documents at any time. This is done on the basis of Article 6 (1) lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

3. Data collection on our website

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • used operating system
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

A merge of this data with other data sources will not be done.

The basis for data processing is Article 6 (1) lit. f GDPR, which allows the processing of data for the protection of legitimate interests (in this case the monitoring and safe operation of this website).

4. Disclosure of personal data to third parties

We only transfer personal data to third parties if this is necessary in the context of contract execution or if there is a legal obligation to do so.

A further transmission of the data does not take place or only if you have consented to the transmission. A transfer of your data to third parties without consent, such as for advertising purposes, does not occur.

5. Security

Komtur Pharmaceuticals uses various technical and organizational measures to ensure the protection of personal data.

SSL or TLS encryption

This site uses, for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator, an SSL or TLS encryption. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line.

If SSL or TLS encryption is enabled, the data you submit to us can not be read by third parties.

Automated decision making including profiling

Procedures for automated decision making (including profiling) are not used by Komtur Pharmaceuticals.

6. Your rights

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke an existing consent at any time. An informal message by email to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to lodge a complaint to the competent supervisory authority

If you come to the conclusion that we do not comply with your personal data in accordance with the law, please contact our data protection officer. However, you can also complain at any time to the supervisory authority responsible for us:

The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Lautenschlagerstraße 20
70173 Stuttgart

Right to data portability

You have the right to have data that we process on the basis of your consent or in fulfillment of a contract, in itself or to a third party in a standard, machine-readable format.

Information, blocking, deletion

You have the right to free information on your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to rectification, blocking or deletion of this data. For further information on personal data, please contact us at the aforementioned address.

7. Other

We reserve the right to change our privacy practices as required by technical developments. In these cases, we will also adjust our privacy policy accordingly.

As of: 04.2022