[{"data":1,"prerenderedAt":1546},["Reactive",2],{"ItWUxA5aMx":3,"O5CtIzCKuK":10,"sWg7rDdMBv":164,"buz7FmXOng":205,"nxeUSZ37K0":227,"ZlqZY2pJoO":237,"HqiiRjR1ld":584,"b5gn1mNFSM":885,"i3QSVoq07A":1477},{"inPage_navigation_title":4,"teaser_read_story":5,"inPage_navigation_to_top":6,"teaser_learn_more":7,"story_read_also":8,"story_intro":9},"On this page","Read story","Back to top","Learn more","Read also","How we did it.",{"contact_box":11,"services_teaser":23,"controlled_drugs_teaser":81,"komfinder_teaser":123,"contact_box_stories":145,"tabs":160},{"id":12,"tel":13,"fax":14,"tel_label":15,"fax_label":16,"button_label":17,"use_default":18,"inPage_navigation":19,"header":21},42,"49 (0)761 504 23 0","49 (0)761 504 23 15","Telephone","Fax","Send us a message",false,{"label":20},"Get in touch",{"title":20,"description":22},"We’re here to help – just give us a call (or send a message).",{"id":24,"caption":25,"cta_link":25,"flip":18,"header":26,"image":29,"inPage_navigation":69,"list_items":70,"teaser_link":25,"text":80,"use_default":25},98,null,{"title":27,"description":28},"Service you can depend on","Komtur is an authorized distributor of just about any pharmaceutical product you might need to source. Our service is built on compliance, quality, reliability and harnessing our global network of logistic partners to ensure we get you what you want, when you want it, exceeding all requirements and expectations along the way.\n\nWhatever the task, we won’t let you down.",{"alternativeText":30,"caption":30,"url":31,"hash":32,"ext":33,"height":34,"width":35,"name":30,"formats":36},"services-you-can-depend-on.webp","/uploads/services_you_can_depend_on_fed8681b70.webp","services_you_can_depend_on_fed8681b70",".webp",1340,2052,{"xs":37,"sm":41,"md":45,"lg":49,"xl":53,"2xl":57,"3xl":61,"thumbnail":65},{"url":38,"height":39,"width":40},"/uploads/xs_services_you_can_depend_on_fed8681b70.webp",313,480,{"url":42,"height":43,"width":44},"/uploads/sm_services_you_can_depend_on_fed8681b70.webp",418,640,{"url":46,"height":47,"width":48},"/uploads/md_services_you_can_depend_on_fed8681b70.webp",502,768,{"url":50,"height":51,"width":52},"/uploads/lg_services_you_can_depend_on_fed8681b70.webp",669,1024,{"url":54,"height":55,"width":56},"/uploads/xl_services_you_can_depend_on_fed8681b70.webp",836,1280,{"url":58,"height":59,"width":60},"/uploads/2xl_services_you_can_depend_on_fed8681b70.webp",1003,1536,{"url":62,"height":63,"width":64},"/uploads/3xl_services_you_can_depend_on_fed8681b70.webp",1254,1920,{"url":66,"height":67,"width":68},"/uploads/thumbnail_services_you_can_depend_on_fed8681b70.webp",156,239,{"label":27},[71,74,76,78],{"text":72,"icon":73},"Inspecting all products for safety-relevant features","Check",{"text":75,"icon":73},"In-house GDP / GMP-compliant Quality Assurance",{"text":77,"icon":73},"Storage according to specifications",{"text":79,"icon":73},"Reliable and qualified suppliers and logistics partners","",{"id":82,"caption":25,"cta_link":83,"flip":18,"header":25,"image":87,"inPage_navigation":113,"list_items":115,"teaser_link":116,"text":122,"use_default":25},99,{"internal_link_page":25,"internal_link_story":25,"label":84,"link":85,"type":86},"Apply","/en/contact/?topic=6","Button",{"alternativeText":88,"caption":88,"url":89,"hash":90,"ext":91,"height":92,"width":93,"name":88,"formats":94},"controlled-drugs.jpeg","/uploads/controlled_drugs_40cdb08f04.jpeg","controlled_drugs_40cdb08f04",".jpeg",1000,1500,{"xs":95,"sm":98,"md":101,"lg":104,"xl":107,"thumbnail":110},{"url":96,"height":97,"width":40},"/uploads/xs_controlled_drugs_40cdb08f04.jpeg",320,{"url":99,"height":100,"width":44},"/uploads/sm_controlled_drugs_40cdb08f04.jpeg",427,{"url":102,"height":103,"width":48},"/uploads/md_controlled_drugs_40cdb08f04.jpeg",512,{"url":105,"height":106,"width":52},"/uploads/lg_controlled_drugs_40cdb08f04.jpeg",683,{"url":108,"height":109,"width":56},"/uploads/xl_controlled_drugs_40cdb08f04.jpeg",853,{"url":111,"height":67,"width":112},"/uploads/thumbnail_controlled_drugs_40cdb08f04.jpeg",234,{"label":114},"Controlled Drugs",[],{"internal_link_page":117,"internal_link_story":25,"label":120,"link":25,"type":121},{"slug":118,"locale":119},"controlled-drugs","en","Find out more","Arrow","### Controlled Drugs\n\nKomtur gives you an unrivalled global import, export and distribution service for controlled drugs - including narcotics and exempted preparations – through our transparent, traceable, consistently reliable and fully compliant supply chain. We supply the pharmaceutical industry, international wholesalers and patients around the world, and we can meet your requirements to the letter.",{"id":124,"caption":25,"cta_link":25,"flip":125,"header":25,"image":126,"inPage_navigation":25,"list_items":141,"teaser_link":142,"text":144,"use_default":25},100,true,{"alternativeText":127,"caption":127,"url":128,"hash":129,"ext":91,"height":130,"width":131,"name":127,"formats":132},"komfinder.jpeg","/uploads/komfinder_024753a898.jpeg","komfinder_024753a898",617,925,{"xs":133,"sm":135,"md":137,"thumbnail":139},{"url":134,"height":97,"width":40},"/uploads/xs_komfinder_024753a898.jpeg",{"url":136,"height":100,"width":44},"/uploads/sm_komfinder_024753a898.jpeg",{"url":138,"height":103,"width":48},"/uploads/md_komfinder_024753a898.jpeg",{"url":140,"height":67,"width":112},"/uploads/thumbnail_komfinder_024753a898.jpeg",[],{"internal_link_page":25,"internal_link_story":25,"label":120,"link":143,"type":121},"https://komfinder.com/","### Komfinder\n\nCustomers in the DACH region can access our online research portal KomFinder, to search availability, ingredients, variants and availability of products and receive information on delivery times as well as live chat with the special import team in Freiburg.",{"id":146,"title":147,"description":148,"icon":149},4,"Would you like to learn more about this project?","Or maybe you have a headscratcher of your own. Either way we can help. Komtur solves complex problems on behalf of our customers every single day, and each is unique. Let us help you write your own success story by [getting in touch](/en/contact/).",{"alternativeText":150,"caption":150,"url":151,"hash":152,"ext":153,"height":154,"width":155,"name":150,"formats":156},"map-story-detail.png","/uploads/map_story_detail_11b4d39188.png","map_story_detail_11b4d39188",".png",892,1044,{"thumbnail":157},{"url":158,"height":67,"width":159},"/uploads/thumbnail_map_story_detail_11b4d39188.png",183,{"details_label":161,"details_link_label":162,"details_link_url":163},"Komtur is fully GDP/GMP compliant.","Request Licences","/en/contact/?topic=1",{"header":165,"footer":193},{"logo":166,"label":173,"items":174},{"alternativeText":167,"caption":25,"url":168,"hash":169,"ext":170,"height":171,"width":172,"name":167,"formats":25},"logo.svg","/uploads/Komtur_Logo_6a414fcad7.svg","Komtur_Logo_6a414fcad7",".svg",92,372,"Contact",[175,179,183,187,189],{"label":176,"link":177},"Special Imports & Supply",{"slug":178},"special-imports-and-supply",{"label":180,"link":181},"Clinical Trial Supply",{"slug":182},"clinical-trial-supply",{"label":184,"link":185},"Special Distribution & Launch",{"slug":186},"special-distribution-and-launch",{"label":114,"link":188},{"slug":118},{"label":190,"link":191},"About us",{"slug":192},"about-us",{"copyright":194,"items":195},"© 2022 - 2024 Komtur Pharmaceuticals. All Rights reserved.",[196,200,204,206,210,214,218,220,223],{"label":197,"link_alt":25,"link":198},"AEB",{"slug":199},"aeb",{"label":201,"link_alt":25,"link":202},"AGB",{"slug":203},"agb",{"label":173,"link_alt":205,"link":-1},"/en/contact/",{"label":207,"link_alt":25,"link":208},"Ethics",{"slug":209},"ethics",{"label":211,"link_alt":25,"link":212},"Imprint",{"slug":213},"imprint",{"label":215,"link_alt":25,"link":216},"Privacy Policy",{"slug":217},"privacy-policy",{"label":219,"link_alt":163,"link":-1},"Licences",{"label":221,"link_alt":222,"link":-1},"Locations","/en/contact/#locations",{"label":224,"link_alt":25,"link":225},"Glossary",{"slug":226},"glossary",{"input_placeholder":228,"idle_title":229,"idle_text":230,"input_hint_min_length":231,"match_count_text":232,"result_page_title":233,"result_story_title":234,"no_result_title":235,"no_result_text":236},"Search...","Quick access through a global search","Search for pages and stories","Please enter at least 3 letters","The term was found ${matchCount} times","Pages","Stories","Didn't find what you were looking for?","Get in touch!",[238,275,302,331,359,386,413,439,473,500,526,558],{"locale":119,"title":239,"subtitle":240,"location":241,"slug":242,"page_sections":243,"thumbnail":249,"category":274},"When it seems there is no way to get it there, we’re the team that gets it there","How Komtur Polska brought a game changing gene therapy to the European market.","Shanghai","when-it-seems-there-is-no-way-to-get-it-there",[244],{"id":245,"__component":246,"header":25,"inPage_navigation":25,"rich_text":247,"intend":18,"background_color":248},65,"sections.text","It was a new gene therapy for SMA. A brilliant innovation by a small biotech company which, if given to patients under 2 years old, showed remarkable efficacy – with the potential to transform the lives of these patients and their families.\n\nUnderstandably, when parents of children affected with the debilitating disease heard about a potential cure, they set up a clamour for it to be used.\n\nUnfortunately, the treatment was unregistered outside of the United Sates – therefore wholly unobtainable anywhere in Europe.\n\nWhat’s more, this being a gene therapy, the product required intense pre-med testing and preparation. There was also the limitation that no centres had the expertise to carry out these tests or administer the product. The logistics alone for transporting a valuable product like this from the United States at -70°C (-94°F) – required special materials, packaging, facility upgrades and specialist training to handle the product.\n\nAnd all that’s before you even consider the financial challenges. With treatment costing over 2 million Euros per patient and no state reimbursement program in place, the parents had to resort to crowdfunding and charities to finance the treatment privately. Even if they could come up with the funds, the obstacles in collecting private money for services billed by a public hospital seemed insurmountable.\n\nBut of course, “insurmountable” is where Komtur is at its best. When it seems there is no way to get it there, we’re the team that gets it there.\n\nWhich we did. Until another problem got in the way.\n\n### Enter Coronavirus\n\nEnter staff shortages, logistical challenges and a stick in the spokes of just about every wheel we tried to turn. But it also created two opportunities. First - with everyone stuck to their computers, the charities were able to raise funds in record time. And second, a tax break was granted for medicines - which Komtur Polska was quick to exploit.\n\nDespite COVID restrictions and shortages of qualified staff, our team managed to execute over 30 shipments - each of which gave a sick child a chance of a normal life.\n\nMeanwhile, the small biotech company was bought by a top 10 pharma company that was so pleased with our performance that it gave Komtur exclusive distribution in Poland and Slovakia. We’re currently in negotiations with the Finance Minister to develop reimbursement programs to make this treatment available to more families.","White",{"alternativeText":250,"caption":250,"url":251,"hash":252,"ext":91,"height":253,"width":254,"name":250,"formats":255},"when-it-seems-there-is-no-way-to-get-it-there-teaser.jpeg","/uploads/when_it_seems_there_is_no_way_to_get_it_there_teaser_7ff76cf418.jpeg","when_it_seems_there_is_no_way_to_get_it_there_teaser_7ff76cf418",1438,1440,{"xs":256,"sm":259,"md":262,"lg":265,"xl":268,"thumbnail":271},{"url":257,"height":258,"width":40},"/uploads/xs_when_it_seems_there_is_no_way_to_get_it_there_teaser_7ff76cf418.jpeg",479,{"url":260,"height":261,"width":44},"/uploads/sm_when_it_seems_there_is_no_way_to_get_it_there_teaser_7ff76cf418.jpeg",639,{"url":263,"height":264,"width":48},"/uploads/md_when_it_seems_there_is_no_way_to_get_it_there_teaser_7ff76cf418.jpeg",767,{"url":266,"height":267,"width":52},"/uploads/lg_when_it_seems_there_is_no_way_to_get_it_there_teaser_7ff76cf418.jpeg",1023,{"url":269,"height":270,"width":56},"/uploads/xl_when_it_seems_there_is_no_way_to_get_it_there_teaser_7ff76cf418.jpeg",1278,{"url":272,"height":67,"width":273},"/uploads/thumbnail_when_it_seems_there_is_no_way_to_get_it_there_teaser_7ff76cf418.jpeg",157,{"slug":186,"name":184},{"locale":119,"title":276,"subtitle":277,"location":278,"slug":279,"page_sections":280,"thumbnail":284,"category":301},"From red tape to results!","How Komtur overcame multiple bureaucratic obstacles to save a very sick child in Japan.","Japan","from-red-tape-to-results",[281],{"id":282,"__component":246,"header":25,"inPage_navigation":25,"rich_text":283,"intend":18,"background_color":248},66,"When a severely ill child in Japan was almost out of time and options, there was a chance to try an experimental treatment still under trial.\n\nThe problem was that, due to various political factors, the child wasn’t eligible for the clinical trial. At this point, when all hope seemed lost, Komtur’s knowledge of the local rules came into play.\n\nWe found a rule that stipulated that if the monthly volume was not shipped under the maximum treatment quantity, then a doctor’s prescription was all the product needed to clear customs.\n\nAfter that it was simply a matter of slashing the red tape. We got the product to the patient in time, the treatment worked and the child’s life was saved.",{"alternativeText":285,"caption":285,"url":286,"hash":287,"ext":91,"height":254,"width":254,"name":285,"formats":288},"from-red-tape-to-results-teaser-teaser.jpeg","/uploads/from_red_tape_to_results_teaser_teaser_feaada7b99.jpeg","from_red_tape_to_results_teaser_teaser_feaada7b99",{"xs":289,"sm":291,"md":293,"lg":295,"xl":297,"thumbnail":299},{"url":290,"height":40,"width":40},"/uploads/xs_from_red_tape_to_results_teaser_teaser_feaada7b99.jpeg",{"url":292,"height":44,"width":44},"/uploads/sm_from_red_tape_to_results_teaser_teaser_feaada7b99.jpeg",{"url":294,"height":48,"width":48},"/uploads/md_from_red_tape_to_results_teaser_teaser_feaada7b99.jpeg",{"url":296,"height":52,"width":52},"/uploads/lg_from_red_tape_to_results_teaser_teaser_feaada7b99.jpeg",{"url":298,"height":56,"width":56},"/uploads/xl_from_red_tape_to_results_teaser_teaser_feaada7b99.jpeg",{"url":300,"height":67,"width":67},"/uploads/thumbnail_from_red_tape_to_results_teaser_teaser_feaada7b99.jpeg",{"slug":182,"name":180},{"locale":119,"title":303,"subtitle":304,"location":241,"slug":305,"page_sections":306,"thumbnail":310,"category":330},"The biggest trial was getting hold of the product!","How we sourced a highly-restricted product across 5 APAC markets and got it there without a hitch.","the-biggest-trial-was-getting-hold-of-the-product",[307],{"id":308,"__component":246,"header":25,"inPage_navigation":25,"rich_text":309,"intend":18,"background_color":248},67,"Between 2015 and 2017, a CRO client commissioned us to source a highly-restricted biologics compound for a regional trial as comparator drug - a head-to-head comparison which was of huge strategic importance to them.\n\nNeedless to say, it was a complex challenge. Fragmented distribution across the various exclusive distributors in each regional country market meant just getting hold of the products presented a complex challenge.\n\nEssentially, it involved sourcing a biologics product from a top 10 pharmaceutical manufacturer, according to client’s exact timeline and in local market presentation from 5 different APAC country markets including Taiwan, Thailand, Singapore, Philippines and Hongkong.\n\nYes, of course Komtur did it.\n\nIn fact, we managed to supply the project with totally free deliveries over 2 years despite distribution quotas and an unhelpful attitude from local exclusive distributors.\n\nBy mobilising our network of trusted, qualified and independent local wholesale partners. We were able to source and deliver all the required products to the respective local markets with full cool-chain temperature control and pedigree documentation. The project was managed centrally from Komtur Shanghai without the need for a direct local presence in any of the target markets. All the goods were supervised throughout the chain and checked on arrival at the supplier by Komtur representatives.",{"alternativeText":311,"caption":311,"url":312,"hash":313,"ext":91,"height":314,"width":315,"name":311,"formats":316},"the-biggest-trial-teaser.jpeg","/uploads/the_biggest_trial_teaser_87dfead3e6.jpeg","the_biggest_trial_teaser_87dfead3e6",1484,1485,{"xs":317,"sm":319,"md":321,"lg":323,"xl":325,"thumbnail":328},{"url":318,"height":40,"width":40},"/uploads/xs_the_biggest_trial_teaser_87dfead3e6.jpeg",{"url":320,"height":44,"width":44},"/uploads/sm_the_biggest_trial_teaser_87dfead3e6.jpeg",{"url":322,"height":264,"width":48},"/uploads/md_the_biggest_trial_teaser_87dfead3e6.jpeg",{"url":324,"height":267,"width":52},"/uploads/lg_the_biggest_trial_teaser_87dfead3e6.jpeg",{"url":326,"height":327,"width":56},"/uploads/xl_the_biggest_trial_teaser_87dfead3e6.jpeg",1279,{"url":329,"height":67,"width":67},"/uploads/thumbnail_the_biggest_trial_teaser_87dfead3e6.jpeg",{"slug":182,"name":180},{"locale":119,"title":332,"subtitle":333,"location":334,"slug":335,"page_sections":336,"thumbnail":340,"category":358},"Even when the wheels come off, we find a way to keep your product moving","How Komtur delivered asthma aerosol-based inhalators against all odds","Taiwan","even-when-the-wheels-come-off-we-find-a-way-to-keep-your-product-moving",[337],{"id":338,"__component":246,"header":25,"inPage_navigation":25,"rich_text":339,"intend":18,"background_color":248},68,"It was an order we supplied as regular as clockwork... until the Taiwan authorities threw a spanner in the works. Routine delivery of a GSK inhalation product to Singapore (from different regional markets) for clinical re-packaging at a CMO site, went without a hitch until the Taiwan authorities requested a specific Dangerous Goods Management form for air transport from Taipei to Singapore. Pressurised aerosol inhalers, they insisted, could not travel by air without a special dispensation.\n\nWhen we checked, even the manufacturers themselves were unable to produce the required documentation. The team thrashed out all possible options, but time was running short.\n\nThe only solution, it seemed, was to go by sea. So we packed 2,000 packs onto a single palette – then, because it was classified as dangerous goods, we locked this single palette into an otherwise empty 15ft sea freight container and sent it by ship from Taiwan to Singapore.\n\nNeedless to say, we delivered in time to keep the patient trial on track and save the re-packaging timeline. But the story goes down in company history as the only time we ever sent anything by sea to get it there faster!",{"alternativeText":341,"caption":341,"url":342,"hash":343,"ext":91,"height":344,"width":344,"name":341,"formats":345},"even-when-the-wheels-come-off-teaser.jpeg","/uploads/even_when_the_wheels_come_off_teaser_df4bb3a82c.jpeg","even_when_the_wheels_come_off_teaser_df4bb3a82c",1413,{"xs":346,"sm":348,"md":350,"lg":352,"xl":354,"thumbnail":356},{"url":347,"height":40,"width":40},"/uploads/xs_even_when_the_wheels_come_off_teaser_df4bb3a82c.jpeg",{"url":349,"height":44,"width":44},"/uploads/sm_even_when_the_wheels_come_off_teaser_df4bb3a82c.jpeg",{"url":351,"height":48,"width":48},"/uploads/md_even_when_the_wheels_come_off_teaser_df4bb3a82c.jpeg",{"url":353,"height":52,"width":52},"/uploads/lg_even_when_the_wheels_come_off_teaser_df4bb3a82c.jpeg",{"url":355,"height":56,"width":56},"/uploads/xl_even_when_the_wheels_come_off_teaser_df4bb3a82c.jpeg",{"url":357,"height":67,"width":67},"/uploads/thumbnail_even_when_the_wheels_come_off_teaser_df4bb3a82c.jpeg",{"slug":186,"name":184},{"locale":119,"title":360,"subtitle":361,"location":362,"slug":363,"page_sections":364,"thumbnail":368,"category":385},"The 24-hour Meds Race","Next-day cross-border emergency delivery","Germany","the-24-hour-meds-race",[365],{"id":366,"__component":246,"header":25,"inPage_navigation":25,"rich_text":367,"intend":18,"background_color":248},69,"The emergency call came in the late afternoon. A patient in Germany needed a life-saving drug to prevent the rejection of a transplanted organ. The challenge was that they needed it the next day. As time was of the essence, we needed a supplier nearby – but the nearest was in a neighboring country. But at Komtur, that’s an everyday challenge. What made this situation especially difficult wasn’t the distance, the borders or the cold chain requirement - it was the opening hours of the depot where the drug was being stored.\n\nKomtur worked tirelessly to find anyone who could get inside the depot, but to no avail. Our only option was to make sure the courier was there when the doors opened in the morning. With the clock running down and Komtur greasing the wheels, the drug was released in record time and our courier was back on the road, getting through two countries and handing it to the named contact at the hospital in time for the transplant.\n\nAnd you'll be pleased to know, the patient survived.",{"alternativeText":369,"caption":369,"url":370,"hash":371,"ext":91,"height":254,"width":254,"name":369,"formats":372},"the-24-hour-meds-race-teaser.jpeg","/uploads/the_24_hour_meds_race_teaser_200a4c68f2.jpeg","the_24_hour_meds_race_teaser_200a4c68f2",{"xs":373,"sm":375,"md":377,"lg":379,"xl":381,"thumbnail":383},{"url":374,"height":40,"width":40},"/uploads/xs_the_24_hour_meds_race_teaser_200a4c68f2.jpeg",{"url":376,"height":44,"width":44},"/uploads/sm_the_24_hour_meds_race_teaser_200a4c68f2.jpeg",{"url":378,"height":48,"width":48},"/uploads/md_the_24_hour_meds_race_teaser_200a4c68f2.jpeg",{"url":380,"height":52,"width":52},"/uploads/lg_the_24_hour_meds_race_teaser_200a4c68f2.jpeg",{"url":382,"height":56,"width":56},"/uploads/xl_the_24_hour_meds_race_teaser_200a4c68f2.jpeg",{"url":384,"height":67,"width":67},"/uploads/thumbnail_the_24_hour_meds_race_teaser_200a4c68f2.jpeg",{"slug":178,"name":176},{"locale":119,"title":387,"subtitle":388,"location":389,"slug":390,"page_sections":391,"thumbnail":395,"category":412},"Komtur goes the extra 5279 miles","How Komtur’s close collaboration, rapid response and adaptability push urgent projects over the finish line.","USA","komtur-goes-the-extra-5279-miles",[392],{"id":393,"__component":246,"header":25,"inPage_navigation":25,"rich_text":394,"intend":18,"background_color":248},70,"A German patient urgently needed a US antiviral medication .The problem was – it wasn’t available in Germany.\n\nBut of course, that’s all in a day’s work for Komtur. Jan Koeller from our Berlin office immediately put a call in to his contact at the manufacturer, and set up a US point of contact for access. Less than a day later, we were working in close partnership with the manufacturer to set up an account with the exclusive distributor.\n\nRegistration, contracts and the processing of the order were completed within the day, and prepayment was made in time to get it shipped straight out on the Thursday night. This gave enough time for it to arrive at our US office on the Friday morning, which would have enabled us to expedite the shipment to Germany and ensure delivery to Zurich by Monday morning.\n\nThen – disaster!\n\nThe Distributor accidentally shipped the package by ground instead of Next Day Air, which meant it wouldn’t reach us in time to meet the deadline.\n\nBut with Komtur in control, nothing goes wrong for long.\n\nWe managed to intercept the ground shipment at the FedEx depot and our courier drove it straight through 4 states to our facility finally arriving late on Friday night, The pressure was on, but now the product was in our supply chain. We managed to get it on a plane that Saturday morning and the Freiburg team took it the rest of the way. 2 continents, 3 countries and 3 Komtur branches came together to make sure the patient received his life saving treatment in time.\n\nProving once again that Komtur truly makes the pharmaceutical world smaller.",{"alternativeText":396,"caption":396,"url":397,"hash":398,"ext":91,"height":254,"width":254,"name":396,"formats":399},"komtur-goes-the-extra-5279-miles-teaser.jpeg","/uploads/komtur_goes_the_extra_5279_miles_teaser_a4ea7da45b.jpeg","komtur_goes_the_extra_5279_miles_teaser_a4ea7da45b",{"xs":400,"sm":402,"md":404,"lg":406,"xl":408,"thumbnail":410},{"url":401,"height":40,"width":40},"/uploads/xs_komtur_goes_the_extra_5279_miles_teaser_a4ea7da45b.jpeg",{"url":403,"height":44,"width":44},"/uploads/sm_komtur_goes_the_extra_5279_miles_teaser_a4ea7da45b.jpeg",{"url":405,"height":48,"width":48},"/uploads/md_komtur_goes_the_extra_5279_miles_teaser_a4ea7da45b.jpeg",{"url":407,"height":52,"width":52},"/uploads/lg_komtur_goes_the_extra_5279_miles_teaser_a4ea7da45b.jpeg",{"url":409,"height":56,"width":56},"/uploads/xl_komtur_goes_the_extra_5279_miles_teaser_a4ea7da45b.jpeg",{"url":411,"height":67,"width":67},"/uploads/thumbnail_komtur_goes_the_extra_5279_miles_teaser_a4ea7da45b.jpeg",{"slug":178,"name":176},{"locale":119,"title":414,"subtitle":415,"location":241,"slug":416,"page_sections":417,"thumbnail":421,"category":438},"We make any currency talk any language","Komtur Shanghai can help you overcome international currency barriers.","we-make-any-currency-talk-any-language",[418],{"id":419,"__component":246,"header":25,"inPage_navigation":25,"rich_text":420,"intend":18,"background_color":248},71,"Many research firms – particularly the smaller ones – don’t have regular overseas payment facilities. But the wide-ranging authority of our business licence (and special accreditations with local authorities) means Komtur Shanghai has helped clients in China overcome international payment issues.\n\nWe created facilities for them to pay in local currency with the option to have funds transferred overseas - complying with national and international regulations - then have the actual comparator (or research medication) delivered from overseas to their research centres in China. We can also provide additional import clearance support.",{"alternativeText":422,"caption":422,"url":423,"hash":424,"ext":91,"height":254,"width":254,"name":422,"formats":425},"we-make-any-currency-talk-any-language-teaser_lg.jpeg","/uploads/we_make_any_currency_talk_any_language_teaser_lg_25e668455c.jpeg","we_make_any_currency_talk_any_language_teaser_lg_25e668455c",{"xs":426,"sm":428,"md":430,"lg":432,"xl":434,"thumbnail":436},{"url":427,"height":40,"width":40},"/uploads/xs_we_make_any_currency_talk_any_language_teaser_lg_25e668455c.jpeg",{"url":429,"height":44,"width":44},"/uploads/sm_we_make_any_currency_talk_any_language_teaser_lg_25e668455c.jpeg",{"url":431,"height":48,"width":48},"/uploads/md_we_make_any_currency_talk_any_language_teaser_lg_25e668455c.jpeg",{"url":433,"height":52,"width":52},"/uploads/lg_we_make_any_currency_talk_any_language_teaser_lg_25e668455c.jpeg",{"url":435,"height":56,"width":56},"/uploads/xl_we_make_any_currency_talk_any_language_teaser_lg_25e668455c.jpeg",{"url":437,"height":67,"width":67},"/uploads/thumbnail_we_make_any_currency_talk_any_language_teaser_lg_25e668455c.jpeg",{"slug":178,"name":176},{"locale":119,"title":440,"subtitle":441,"location":442,"slug":443,"page_sections":444,"thumbnail":448,"category":472},"We don’t drop the ball no matter how many are in the air","How Komtur maintained product availability in the midst of a complex acquisition in Romania.","Romania","we-dont-drop-the-ball",[445],{"id":446,"__component":246,"header":25,"inPage_navigation":25,"rich_text":447,"intend":18,"background_color":248},72,"When a top 10 pharma manufacturer acquired an innovative company which had a lifesaving Orphan Medicine for treatment of a rare disease in its portfolio, they were presented with some local challenges in Romania.\n\nThey needed to expedite the transition while ensuring patients retained complete access to the therapy at the same full reimbursement and pricing. They also needed to make sure the rest of the portfolio (oncology, endocrinology and other therapies for rare diseases – all at different stages of registration, with no local prices or reimbursement) also remained accessible.\n\nSo they relied on Komtur Pharmaceuticals Romania, because that’s what Komtur does. We’re thorough, meticulous and tenacious; we take on challenges like this because we know we can deliver them better than anyone. We gave them a fully-integrated services basket, with full management of regulatory and market access processes. We set up a dedicated promotional team, handled the distribution, and tailored the medical and marketing strategy to exactly what they needed.\n\nWe not only managed to assure product availability during the transition phase, re-approving the prices and keeping the reimbursement status - we also submitted the dossiers for new indications, increasing the number of patients by coordinating a national screening campaign.And we facilitated easier access to treatment across the whole country.\n\nWe then expedited the local market authorization and pricing of their other brands, enabling patients to access new life saving therapies. And within the year, we’ll have the entire portfolio locally authorized and available to use.",{"alternativeText":449,"caption":449,"url":450,"hash":451,"ext":91,"height":452,"width":254,"name":449,"formats":453},"we-dont-drop-the-ball-teaser.jpeg","/uploads/we_dont_drop_the_ball_teaser_82e874aeeb.jpeg","we_dont_drop_the_ball_teaser_82e874aeeb",1427,{"xs":454,"sm":457,"md":460,"lg":463,"xl":466,"thumbnail":469},{"url":455,"height":456,"width":40},"/uploads/xs_we_dont_drop_the_ball_teaser_82e874aeeb.jpeg",475,{"url":458,"height":459,"width":44},"/uploads/sm_we_dont_drop_the_ball_teaser_82e874aeeb.jpeg",634,{"url":461,"height":462,"width":48},"/uploads/md_we_dont_drop_the_ball_teaser_82e874aeeb.jpeg",761,{"url":464,"height":465,"width":52},"/uploads/lg_we_dont_drop_the_ball_teaser_82e874aeeb.jpeg",1015,{"url":467,"height":468,"width":56},"/uploads/xl_we_dont_drop_the_ball_teaser_82e874aeeb.jpeg",1268,{"url":470,"height":67,"width":471},"/uploads/thumbnail_we_dont_drop_the_ball_teaser_82e874aeeb.jpeg",158,{"slug":178,"name":176},{"locale":119,"title":474,"subtitle":475,"location":476,"slug":477,"page_sections":478,"thumbnail":482,"category":499},"Just because it hasn't been done, doesn't mean it can't be done.","Individual-import-license based drug supply in Hungary.","Hungary","just-because-it-hasnt-been-done-dosnt-mean-it-cant-be-done",[479],{"id":480,"__component":246,"header":25,"inPage_navigation":25,"rich_text":481,"intend":18,"background_color":248},73,"Just a few months after receiving its Wholesaler Distribution License, Komtur Pharmaceuticals Hungary received an urgent request from a hospital in Budapest. Could we urgently source a medicine to treat an 18-month old SMA infant?\n\nOn inquiring, we found that the drug was not registered anywhere in Europe. However, we put out the word through our unrivalled global network and managed to track down a supply. The only problem? It was on another continent.\n\nWorking under tough time pressure, we fast-tracked the contract between Hospital and Komtur Pharmaceuticals Hungary, and quickly managed to secure an individual import license from the local authority. The treatment was delivered in time, as promised.\n\nThis is what our customers have come to rely on – seamless professional collaboration – coordinated by Komtur Pharmaceuticals Hungary to ensure the transportation companies, Customs Clearance Agency and warehouse worked smoothly together to deliver the medicine to the hospital exactly when it’s needed.\n\nIt’s complex, it’s fraught with pitfalls and red tape, and it’s just the kind of project where you can rely on Komtur not to let you down. And it’s just one of the many drug supplies of this kind that Komtur Pharmaceuticals Hungary has brought to a satisfying conclusion.",{"alternativeText":483,"caption":483,"url":484,"hash":485,"ext":91,"height":254,"width":254,"name":483,"formats":486},"just-because-it-hasnt-been-done-dosnt-mean-it-cant-be-done-teaser.jpeg","/uploads/just_because_it_hasnt_been_done_dosnt_mean_it_cant_be_done_teaser_f7d81523af.jpeg","just_because_it_hasnt_been_done_dosnt_mean_it_cant_be_done_teaser_f7d81523af",{"xs":487,"sm":489,"md":491,"lg":493,"xl":495,"thumbnail":497},{"url":488,"height":40,"width":40},"/uploads/xs_just_because_it_hasnt_been_done_dosnt_mean_it_cant_be_done_teaser_f7d81523af.jpeg",{"url":490,"height":44,"width":44},"/uploads/sm_just_because_it_hasnt_been_done_dosnt_mean_it_cant_be_done_teaser_f7d81523af.jpeg",{"url":492,"height":48,"width":48},"/uploads/md_just_because_it_hasnt_been_done_dosnt_mean_it_cant_be_done_teaser_f7d81523af.jpeg",{"url":494,"height":52,"width":52},"/uploads/lg_just_because_it_hasnt_been_done_dosnt_mean_it_cant_be_done_teaser_f7d81523af.jpeg",{"url":496,"height":56,"width":56},"/uploads/xl_just_because_it_hasnt_been_done_dosnt_mean_it_cant_be_done_teaser_f7d81523af.jpeg",{"url":498,"height":67,"width":67},"/uploads/thumbnail_just_because_it_hasnt_been_done_dosnt_mean_it_cant_be_done_teaser_f7d81523af.jpeg",{"slug":178,"name":176},{"locale":119,"title":501,"subtitle":502,"location":241,"slug":503,"page_sections":504,"thumbnail":508,"category":525},"When things get complicated, Komtur clears the way.","How we pulled off a highly complex batch collection campaign for a biologics developer in APAC","when-things-get-complicated-komtur-clears-the-way",[505],{"id":506,"__component":246,"header":25,"inPage_navigation":25,"rich_text":507,"intend":18,"background_color":248},74,"Komtur Shanghai helped collect a total of 30 (!) different batches of an international biologics cancer drug over 10 months. These were needed to verify the final project design for a rather complex pre-clinical analytical test run.\n\nThe client had very strict sourcing requirements: 30 batches to be collected, within a defined timeline , and with defined minimum expiry dates. To complicate matters further, there was also a mandatory variation in expiration dates between different batches. Komtur Shanghai’s global screening of available batches revealed the best plan was to collect batches from several countries across Europe, USA, Australia and Asia.\n\nOur collaborative approach gave the client a sound understanding of the market and allowed Komtur to tailor the sourcing strategy to the timeline and research need.",{"alternativeText":509,"caption":509,"url":510,"hash":511,"ext":91,"height":254,"width":254,"name":509,"formats":512},"when-things-get-complicated-teaser_lg.jpeg","/uploads/when_things_get_complicated_teaser_lg_50cc171cf8.jpeg","when_things_get_complicated_teaser_lg_50cc171cf8",{"xs":513,"sm":515,"md":517,"lg":519,"xl":521,"thumbnail":523},{"url":514,"height":40,"width":40},"/uploads/xs_when_things_get_complicated_teaser_lg_50cc171cf8.jpeg",{"url":516,"height":44,"width":44},"/uploads/sm_when_things_get_complicated_teaser_lg_50cc171cf8.jpeg",{"url":518,"height":48,"width":48},"/uploads/md_when_things_get_complicated_teaser_lg_50cc171cf8.jpeg",{"url":520,"height":52,"width":52},"/uploads/lg_when_things_get_complicated_teaser_lg_50cc171cf8.jpeg",{"url":522,"height":56,"width":56},"/uploads/xl_when_things_get_complicated_teaser_lg_50cc171cf8.jpeg",{"url":524,"height":67,"width":67},"/uploads/thumbnail_when_things_get_complicated_teaser_lg_50cc171cf8.jpeg",{"slug":182,"name":180},{"locale":119,"title":527,"subtitle":528,"location":529,"slug":530,"page_sections":531,"thumbnail":535,"category":557},"Komtur the Gene Genie","How we granted the wishes of families to bring the first gene therapy treatment to Slovakia.","Slovakia","komtur-the-gene-genie",[532],{"id":533,"__component":246,"header":25,"inPage_navigation":25,"rich_text":534,"intend":18,"background_color":248},75,"Until 2020, Slovakia had no access to gene therapy treatments. As a result, patients were forced to travel to other countries to get essential care.\n\nA revolutionary gene therapy treatment for SMA, with the power to change lives when administered to children under two years old, was made available through a donation program in the United States. It needed to be delivered to a designated hospital in the Slovak Republic.\n\nLaunching a product into a new market is one thing. Introducing a non-categorized therapy that’s never been in a country before demanded intense collaboration with government, the manufacturer, customs office, legal advisors and hospital treatment teams. Qualified personnel needed to be trained. And special facilities for testing and pre-med preparation had to be built from scratch, as well as ultra-deep-freeze transport and storage.\n\nKomtur Slovakia coordinated and led the entire process to ensure the child patients got the medicine that could change their lives. Komtur was there every step of the way – from pickup right through to safe delivery to the patient. Blazing a trail and taking care of everything to make this product available - and in the process, paving the way for future gene therapies.\n\nSince then, Komtur Pharmaceuticals Slovakia has proudly continued to deliver and has become an exclusive partner of the top 10 Pharma company who manufactures this breakthrough therapy.",{"alternativeText":536,"caption":536,"url":537,"hash":538,"ext":91,"height":539,"width":254,"name":536,"formats":540},"game-changing-gene-therapy-2-teaser.jpeg","/uploads/game_changing_gene_therapy_2_teaser_cd953eaeaa.jpeg","game_changing_gene_therapy_2_teaser_cd953eaeaa",1444,{"xs":541,"sm":543,"md":546,"lg":549,"xl":552,"thumbnail":555},{"url":542,"height":40,"width":258},"/uploads/xs_game_changing_gene_therapy_2_teaser_cd953eaeaa.jpeg",{"url":544,"height":44,"width":545},"/uploads/sm_game_changing_gene_therapy_2_teaser_cd953eaeaa.jpeg",638,{"url":547,"height":48,"width":548},"/uploads/md_game_changing_gene_therapy_2_teaser_cd953eaeaa.jpeg",766,{"url":550,"height":52,"width":551},"/uploads/lg_game_changing_gene_therapy_2_teaser_cd953eaeaa.jpeg",1021,{"url":553,"height":56,"width":554},"/uploads/xl_game_changing_gene_therapy_2_teaser_cd953eaeaa.jpeg",1276,{"url":556,"height":67,"width":67},"/uploads/thumbnail_game_changing_gene_therapy_2_teaser_cd953eaeaa.jpeg",{"slug":186,"name":184},{"locale":119,"title":559,"subtitle":560,"location":241,"slug":561,"page_sections":562,"thumbnail":566,"category":583},"Back from the brink of disaster – twice!!","How we saved a Global client’s planning mistake, planned emergency sourcing of a high volume comparator drug from China and exported to Europe.","back-from-the-brink-of-disaster-twice",[563],{"id":564,"__component":246,"header":25,"inPage_navigation":25,"rich_text":565,"intend":18,"background_color":248},76,"It should have been so straightforward: A comparator drug to be sourced centrally in Europe, for over-encapsulation to match the investigational product. The challenge with this project arose from the fact that the client had planned all supplies on the assumption that the product came in tablet form.\n\nHaving discovered that it was now only available in capsule form, they realised they couldn’t colour-match the capsule shell with their IP, so they asked for Komtur’s help. Our research found that the only place where a tablet presentation was still marketed was China.\n\nSo we successfully sourced and exported over 300,000 capsules throughout the three year trial, rescuing the whole clinical trial for the client.",{"alternativeText":567,"caption":567,"url":568,"hash":569,"ext":91,"height":254,"width":254,"name":567,"formats":570},"back-from-the-brink-of-disaster-teaser_lg.jpeg","/uploads/back_from_the_brink_of_disaster_teaser_lg_28893e62d3.jpeg","back_from_the_brink_of_disaster_teaser_lg_28893e62d3",{"xs":571,"sm":573,"md":575,"lg":577,"xl":579,"thumbnail":581},{"url":572,"height":40,"width":40},"/uploads/xs_back_from_the_brink_of_disaster_teaser_lg_28893e62d3.jpeg",{"url":574,"height":44,"width":44},"/uploads/sm_back_from_the_brink_of_disaster_teaser_lg_28893e62d3.jpeg",{"url":576,"height":48,"width":48},"/uploads/md_back_from_the_brink_of_disaster_teaser_lg_28893e62d3.jpeg",{"url":578,"height":52,"width":52},"/uploads/lg_back_from_the_brink_of_disaster_teaser_lg_28893e62d3.jpeg",{"url":580,"height":56,"width":56},"/uploads/xl_back_from_the_brink_of_disaster_teaser_lg_28893e62d3.jpeg",{"url":582,"height":67,"width":67},"/uploads/thumbnail_back_from_the_brink_of_disaster_teaser_lg_28893e62d3.jpeg",{"slug":186,"name":184},[585,588,591,594,597,600,603,606,609,612,615,618,621,624,627,630,633,636,639,642,645,648,651,654,657,660,663,666,669,672,675,678,681,684,687,690,693,696,699,702,705,708,711,714,717,720,723,726,729,732,735,738,741,744,747,750,753,756,759,762,765,768,771,774,777,780,783,786,789,792,795,798,801,804,807,810,813,816,819,822,825,828,831,834,837,840,843,846,849,852,855,858,861,864,867,870,873,876,879,882],{"term":586,"definition":587},"3PL (third-party logistics)","The outsourcing of all, or part of a company's supply chain management functions, e.g. warehousing, fulfillment, and/or transportation services, to a third party company. Komtur doesn’t use 3PL - we offer comprehensive solutions, tailor-made to each project - storing and shipping products on your behalf, allowing our clients to benefit from lower shipping / inventory costs and faster delivery times through efficient control and stock management.",{"term":589,"definition":590},"Active Pharmaceutical Ingredient (API)","An ingredient in a pharmaceutical drug that has an effect on the diagnosis, cure, mitigation, treatment, or prevention of disease or to affect the structure or any function of the body of humans or animals.",{"term":592,"definition":593},"Advanced Therapy Medicinal Products (ATMPs)","Any medicines designed for human use that are based on cells, gene, tissue-engineered and somatic-cell therapy medicines.",{"term":595,"definition":596},"Ambient Storage","Storage of a product within a temperature range of 15 - 24°C / 59 - 75°F, for which neither heating or refrigeration is normally required",{"term":598,"definition":599},"Ancillary products","Accessories such as syringes, sterile napkins etc tubes required for the purpose of administering a specific medicine.",{"term":601,"definition":602},"Authorized (medicine)","A product that has been manufactured in compliance with the national and regional regulations and legislation of a specific country. Medical products with or without registration and/or licence can also be marketed and distributed at the discretion of the national or regional regulatory authorities.",{"term":604,"definition":605},"Batch Collection","Collection of a quantity of any drug produced during a given cycle of manufacture, during which the manufacturing conditions are stable and have not been modified, to enable consistent testing in a trial.",{"term":607,"definition":608},"Biotech","Technology based on biology - the manipulation of organisms or components of a biological system to create new products or processes.\n\nThis involves studying the physical, genetic, and chemical characteristics of cells and tissues and exploring industrial applications for\nthem.",{"term":610,"definition":611},"Bottlenecks","Shortages caused by problems in the supply chain, These have been exacerbated considerably by events since 2019, including Brexit, the COVID-19 pandemic and the war in Ukraine.",{"term":613,"definition":614},"Bulk Process Intermediate (BPI)","The active ingredient in a biologic drug.",{"term":616,"definition":617},"Cell therapy","Inserting new, healthy cells into the body to replace diseased or damaged ones, or the removal of disease-causing or dysfunctional cells using immune cells.",{"term":619,"definition":620},"cGMP regulations","The Current Good Manufacturing Practice regulations intended to assure proper design, monitoring and control of manufacturing processes and facilities to ensure that drug products are safe for use, and have the ingredients and strength they claim to have.\n\nThis includes setting up strong quality management systems, sourcing raw materials of the appropriate quality, building robust operating procedures, detecting and investigating product quality deviations, and maintaining reliable testing laboratories to prevent instances of contamination, mix-ups, deviations, failures, and errors.",{"term":622,"definition":623},"cGMP facility","A production facility or a clinical trial materials pilot plant for the manufacture of pharmaceutical products, using technologies and systems that are up to date and comply with GMP regulations.",{"term":625,"definition":626},"cGMP training","Current Good Manufacturing Practices Training covers all aspects GMP regulations.",{"term":628,"definition":629},"Clinical Data Management (CDM)","A clinical research process designed to generate high-quality, reliable, complete and statistically sound data from clinical trials, to ensure that conclusions drawn are well supported by the data.\n\nIt ensures the collection, integration and availability of error-free data at appropriate quality and cost.",{"term":631,"definition":632},"Clinical Outsourcing","The process where clinical trial sponsors bring in outside expertise from another company to take the lead in managing that company’s trials and complex medical testing responsibilities. This can help reduce the cost of research and development.",{"term":634,"definition":635},"Clinical Research","The comprehensive study of the safety and effectiveness of the most promising advances in patient care,testing drugs, devices, tools, diagnostic tests, techniques and technologies on human volunteers prior to their licensing for use in medicine.",{"term":637,"definition":638},"Clinical Supply","The supply of materials needed for conducting a clinical trial - including 24-hour collection and delivery of investigational drugs, kits and other study materials, and biological specimens (including infectious samples), along with all permit applications including import permits, Ministry of Health authorizations, etc., customs clearance including pre-clearance (whenever possible) to expedite delivery, cold chain services including temperature-controlled packaging, supplies and expertise.",{"term":640,"definition":641},"Clinical Supply Chain","The series of logistics partners involved in the world-wide distribution of everything from raw materials right through to delivering end products to the patient. Key business units include: manufacturing, packaging, pharmacy, quality, regulatory, clinical and analytics.",{"term":643,"definition":644},"Clinical trial ancillary materials","Non-medicinal products and other study-related drugs required in clinical trials, such as diagnostic, testing and medical equipment; centrifuges; disposable products; refrigerators; computers; eDiaries and ECG machines.",{"term":646,"definition":647},"Clinical Trials","Medical research involving human volunteers - the primary way that researchers find out if a new treatment, drug or medical device is safe and effective in for human use. There are two types, observational studies and clinical trials.",{"term":649,"definition":650},"Cold Chain","A supply chain for sensitive pharmaceutical drugs and biological materials conducted in end-to-end temperature control through transit (usually within the range of 2 – 8 degrees).",{"term":652,"definition":653},"Cold Chain Storage","Temperature-controlled environments used to store, manage and transport pharmaceutical drugs and biological materials which need to be kept within a limited temperature range from the time they are manufactured until the moment of use.",{"term":655,"definition":656},"Cold Chain Transport","Temperature-controlled vehicles used for the transit of pharmaceutical drugs and biological materials which need to be kept within a limited temperature range from the time they are manufactured until the moment of use.",{"term":658,"definition":659},"Comparator Drug","A comparator is an investigational or marketed product (active control) or placebo (inactive control) used as a reference in a clinical trial. The term also refers to investigational medicinal products when the drugs are intended to be manufactured, repacked, or used outside of their registered indications.",{"term":661,"definition":662},"Comparator sourcing","The process of locating and procuring a comparator drug for a clinical trial.",{"term":664,"definition":665},"Compassionate Use","A treatment option that allows the use of an unauthorised medicine to be given to patients with serious or life-threatening conditions, for which there are no other suitable treatments.",{"term":667,"definition":668},"Compliance","The responsibility of medicine developers to ensure that they (and any partners) comply with standards and regulations set out in an approved marketing authorization.",{"term":670,"definition":671},"Consignment stock","A supply chain model in which a product is sold by a retailer, but ownership is retained by the supplier until the product has been\nsold. Because the retailer does not actually pay for the inventory until it has been sold, unsold products can be returned.",{"term":673,"definition":674},"Controlled drugs / medicines / substances","A drug or other substance that could be abused or cause addiction, and is thus subject to tight government regulations covering the way it is made, used, handled, stored, and distributed.",{"term":676,"definition":677},"Cool storage","Storage in the range of 2 - 8°C / 35 - 46°F.",{"term":679,"definition":680},"Current Good Manufacturing Practice (cGMPs)","The Current Good Manufacturing Practice regulations, which assure proper design, monitoring, and control of manufacturing processes and facilities.",{"term":682,"definition":683},"Deep-freeze","Storage at -20°C / -4°F.",{"term":685,"definition":686},"Documentation / Documented","A system that identifies, stores and tracks all documents related to the development, production and distribution of pharmaceutical products.",{"term":688,"definition":689},"Drugs","Medications manufactured and used to diagnose, cure, treat, or prevent disease.",{"term":691,"definition":692},"Efficacy","The therapeutic effectiveness of a drug/ the degree to which it has produced the effects planned.",{"term":694,"definition":695},"European Medicines Agency (EMA)","An agency of the European Union with responsibility for the evaluation and supervision of medicinal products, and for standardizing these products at EU level. Before 2004, it was known as the European Agency for the Evaluation of Medicinal Products or European Medicines Evaluation Agency.",{"term":697,"definition":698},"EMA approval","The approval of a centralised Marketing Authorisation Applications (MAA) by The European Medicines Agency. Once granted by the European Commission, this authorisation is valid in all European Union (EU) Member States, Iceland, Norway and Liechtenstein.",{"term":700,"definition":701},"EMA compliance","The responsibility of all organisations involved in the development, marketing, manufacture and distribution of veterinary medicines to ensure that they comply with all relevant standards set out in European Union (EU) legislation and guidelines on pharmaceuticals.",{"term":703,"definition":704},"Food and Drug Administration (FDA)","The body responsible for protecting public health by ensuring the safety, efficacy, and security of human and veterinary drugs, biological products, and medical devices.\n\nThe FDA also carries responsibility for helping to expedite innovations that make medical products safer, more effective and more affordable and disseminating accurate, science-based information to help the public make decisions in using medical products and foods to improve and maintain their health.",{"term":706,"definition":707},"FDA guidelines","A document covering the FDA's interpretation of regulatory issues around. The design, production, labeling, promotion, manufacturing and testing of regulated clinical products.",{"term":709,"definition":710},"FDA approval","Approval for clinical use means that data on the drug's effects lab, animal, and human clinical testing have been reviewed by the FDA, who have determined that the drug’s benefits outweigh any known and potential risks for the intended population.",{"term":712,"definition":713},"FDA compliance","The responsibility of a manufacturer to follow FDA regulations to ensure the safety, efficacy, and security of drugs, medical devices, and biological products, and to manufacture the product to the prescribed quality standards.",{"term":715,"definition":716},"GDP regulations / facility / training","The minimum standards that a wholesale distributor must meet to maintain the quality and integrity of medicines throughout the\nsupply chain.",{"term":718,"definition":719},"Gene Therapy Medicines","A medical approach that treats or prevents disease by delivering a functioning gene to targeted tissue, correcting the underlying genetic problem used to treat a variety of diseases, including genetic disorders, cancer or long-term diseases.\n\nThe genetic modification of cells to produce a therapeutic effect or the treatment of disease by repairing or reconstructing defective genetic material.",{"term":721,"definition":722},"Good Manufacturing Practice (GMP)","The minimum standard that a medicines manufacturer must meet in their production processes, to ensure products are of consistent high quality, appropriate to their intended use and meet the requirements of the Marketing Authorisation (MA) or product specification.",{"term":724,"definition":725},"GMP regulations","Good Manufacturing Practice (GMP) - the minimum standard that a pharmaceutical manufacturer has to maintain in their production processes, to ensure products are of consistent high quality and appropriate to their intended use.",{"term":727,"definition":728},"GMP facility","A production facility or a clinical trial materials pilot plant where pharmaceutical products are manufactured.",{"term":730,"definition":731},"GMP training","An essential requirement to ensure everyone who works for a pharmaceutical manufacturer meets the minimum standards of Good Manufacturing Practice (GMP) in their production processes.",{"term":733,"definition":734},"Good Distribution Practice (GDP)","The minimum standards that a wholesale distributor must meet to maintain the quality and integrity of medicines throughout the supply chain.",{"term":736,"definition":737},"Importing Investigational Medicinal Products (IMP)","Importing Investigational Medicinal Products (IMP) from countries on a list to Great Britain. Komtur can perform these imports with QP release.",{"term":739,"definition":740},"Individual Import","The regulated and legally-compliant transport of licensed or unlicensed drugs from another country directly to a specific, single patient, under an Individual Import License from the local authority.",{"term":742,"definition":743},"International Society for Pharmaceutical Engineering (ISPE) guidelines","A nonprofit association serving its Members by leading scientific, technical, and regulatory advancement throughout the entire\npharmaceutical lifecycle.",{"term":745,"definition":746},"Investigational Medicines","Any medicinal product being used or tested as a reference in a clinical trial - including newly-developed drugs, but also licensed drugs being tested against a new condition, or in a new formulation or packaging, or which are being used to gather more information about the authorised form.",{"term":748,"definition":749},"Invoicing in your name","A financial service Komtur provides certain clients for wholesale or pre-wholesale projects where we invoice the customers on our clients behalf.",{"term":751,"definition":752},"MAH (Marketing Authorisation Holder)","A company (usually Pharma manufacturer), firm or non-profit organisation that has been granted a Marketing Authorisation enabling it to market a specific medicinal product in a specific country. In the EU, MAH can be granted centralized or de-centralized marketing authorization. Komtur can also help with the transfer of MAH in the event one company sells a product to another.",{"term":754,"definition":755},"Managed Access Program (MAP)","A program under which Investigational Medicines are used to treat specific patients affected by life-threatening, long-lasting or seriously debilitating illnesses.",{"term":757,"definition":758},"Market Access","The process of ensuring that all eligible patients receive rapid, consistent and sustained access to those medicines, devices or services which have marketing authorization - and ensuring those medicines, devices or services are fairly priced and reimbursed.",{"term":760,"definition":761},"Market Launch","The first market introduction of a medicinal product.",{"term":763,"definition":764},"Medical Device","Any instrument, machine, appliance, implant, apparatus, implement, reagent for in vitro use, software, material or other similar or related article, manufactured for a medical purpose.",{"term":766,"definition":767},"Medicine","A chemical or compound used to treat prevent disease; ease symptoms; or help in the diagnosis of illnesses.",{"term":769,"definition":770},"Named Patient Program","A program in which a patient is given specific access to a post-approval drug that is approved and commercially available in a country other than their home country.",{"term":772,"definition":773},"Narcotics","Substances used to treat moderate to severe pain, including opiates such as morphine and codeine, that are not made from opium. Narcotics are now called opioids.",{"term":775,"definition":776},"Order to Cash","A company's end-to-end order processing system, from the moment a customer places an order to the final delivery and payment, but excluding branding, marketing, or sales.",{"term":778,"definition":779},"Orphan medicine","A medicine for the diagnosis, prevention or treatment of a rare (affecting less than five in 10,000 people), life-threatening or chronically debilitating condition that is unlikely to generate enough profit to justify research and development costs.",{"term":781,"definition":782},"Packaging and Labelling (of Pharmaceutical Products)","The covering to a pharmaceutical product that protects the product during handling, storage and transportation and enables the clear, unambiguous identification of the medicine and the conditions for its safe use.",{"term":784,"definition":785},"Primary Packaging","The containment packaging that comes into direct contact with the product and is often referred to as retail packaging or POS (Pointof-Sale) Packaging. The main purpose of primary packaging is to preserve the product as well as inform the consumer - ampoules, vials, bottles, tubes, blister pack",{"term":787,"definition":788},"Secondary Packaging","The outer packaging which houses the primary packaging and does not come into direct contact with the product.",{"term":790,"definition":791},"Tertiary Packaging","The shipment packaging which protects the product in transit – this may include cold packs and excursion loggers to ensure product integrity.",{"term":793,"definition":794},"Patient Access","A means of enabling patients to access high cost drugs and treatments through innovative pricing agreements.",{"term":796,"definition":797},"Patient Access Program","A program in which which pharmaceutical companies can reduce the cost of a medicine, enabling patients to gain access to high cost medicine treatments, sometimes referred to as risk share schemes or market access schemes.",{"term":799,"definition":800},"Pharma Labelling","A written, printed or graphic matter upon any drug or drug container that enables the clear, unambiguous identification of the medicine and the conditions for its safe use.",{"term":802,"definition":803},"Pharma Packaging","The packages and the packaging processes for pharmaceutical preparations, including all of the operations from production through drug distribution channels to the patient.",{"term":805,"definition":806},"Pharmaceutical Import","The expert, regulated and legally-compliant transport of licensed or unlicensed drugs into a country, taking account of the necessary import documentation and customs clearance procedures of the importing country.",{"term":808,"definition":809},"Pharmaceutical Export","The legally-compliant and regulated sourcing of licensed or unlicensed drugs from one country to another, taking account of the necessary import documentation and customs clearance procedures of the importing country.",{"term":811,"definition":812},"Pharmaceutical Marketing","The promotion of drugs and medical devices to healthcare professionals (HCPs) and medicine users.",{"term":814,"definition":815},"Pharmaceutical Wholesaler","The intermediaries between pharmaceutical manufacturers and retailers who facilitate the delivery of the right medicines in a timely, efficient, and secure manner.\n\nWholesale distributors are responsible for guaranteeing product quality and preventing the influx of counterfeited drugs.",{"term":817,"definition":818},"Pharmaceuticals","Chemical compounds manufactured for use as a medicinal drug.",{"term":820,"definition":821},"Pharmacovigilance","The “drug safety” process relating to the \"collection, detection, assessment, monitoring, and prevention\" of adverse effects of licensed pharmaceutical products, to identify and evaluate previously unreported adverse reactions.",{"term":823,"definition":824},"Phase I Clinical Trials","First testing in humans, primarily to test safety. A drug is given to a small number of healthy volunteers who are closely monitored to ascertain the safety, side effects, best dose, and timing of a new treatment.",{"term":826,"definition":827},"Phase II Clinical Trials","Testing in a small number of patients, to assess how safe the treatment is, how it is metabolized and how well it works. ",{"term":829,"definition":830},"Phase III Clinical Trials","A large, often randomized trial in patients to compare the safety and effectiveness of the new treatment against the current standard treatment, providing the key data on efficacy in submissions for regulatory approval.",{"term":832,"definition":833},"Phase IV Clinical Trials","Studies carried out after a drug has been licensed, involving thousands of participants, to gather further safety, efficacy or effectiveness data in routine clinical use. This phase can last for many years.",{"term":835,"definition":836},"Placebo","A substance or treatment that looks identical to, and is given the same way as, an active drug or treatment being tested, but is designed to have no therapeutic effect. The effects of the active drug or other intervention are compared to the effects of the placebo.",{"term":838,"definition":839},"Pre-Approval Access / Early Access Program","A way that patients with life threatening or seriously debilitating conditions can be given early ethical, compliant, and controlled access to new medicines that do not yet have a marketing authorization.",{"term":841,"definition":842},"Pre-Wholesale","Logistical services supplied to pharmaceutical manufacturers, including the warehousing and transportation of pharmaceutical products from the manufacturer to wholesalers, hospitals and sometimes to pharmacies.",{"term":844,"definition":845},"Procurement","The process of acquiring supplies to ensure the supply of required materials under consideration of all legal regulations.\n\nDirect Procurement is spending on services, goods, and materials that drive profit, performance, and competitive advantage.\n\nWhereas **indirect procurement** is expenditure on the maintenance, goods, and services needed for day-to-day operations.",{"term":847,"definition":848},"Product Shortages","A supply issue or lack of product availability which can have a number of causes, including manufacturing and quality problems, delays, and discontinuations.",{"term":850,"definition":851},"Psychotropics","Any drug that affects behavior, mood, thoughts, or perception including antidepressants, anti-anxiety medications, stimulants, antipsychotics, and mood stabilizers.",{"term":853,"definition":854},"Quality Assurance (QA)","The process of ensuring that pharmaceutical products are manufactured to a safe and consistent standard. The entire process is constantly monitored and updated to ensure consistency and compliance, from the procurement of raw materials to manufacturing,.",{"term":856,"definition":857},"Qualified Person (QP) Release","Qualified Persons (QP) play a critical role in bringing safe, timely products to the market, and must be aware of the complex interplay of regulations and environment in their destination country.\n\nA QP must certify the supply of medicinal products to confirm the batch has been compliantly manufactured.\n\nQP legal responsibility is defined by the EU Clinical Trial Directive (2001/20/EC) which makes them accountable from manufacture to end-user.\n\nKomtur’s QPs make it possible for us to perform a range of services, for example in the UK the facilitate the import and export of supply unlicensed specials, even pre-notiying the NHRA on our clients behalf.\n\nDuring clinical trials our QPs ensure each batch of investigative medicinal products (IMPs) has been manufactured to a high enough standard to be released for the study.",{"term":859,"definition":860},"Recall","The voluntary removal of a defective or potentially harmful drug product from the market by the manufacturer.\n\nSometimes the local health authority will request a recall following reports of problems from the public.",{"term":862,"definition":863},"(Pharmaceutical) Registration","A key step to introducing a medical product into a country, designed to orotect public health, preventing the marketing of poor quality and dangerous medicines and enabling the distribution of effective and safe medicines.",{"term":865,"definition":866},"Regulation","The scientific framework of standards for getting high quality, safe and effective medicines to patients.",{"term":868,"definition":869},"Regulatory Authorities","A body with the power to authorise medicines which is:\n\n- a member of the International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH), i.e. the European Commission, the US Food and Drug Administration and the Ministry of Health, Labour and Welfare of Japan also represented by the Pharmaceuticals and Medical Devices Agency (as before 23 October 2015); or\n- an ICH observer, being the European Free Trade Association, as represented by Swissmedic, and Health Canada (as before 23 October 2015); or\n- a regulatory authority associated with an ICH member through a legally-binding, mutual recognition agreement, including Australia, Iceland, Liechtenstein and Norway (as before 23 October 2015).”",{"term":871,"definition":872},"Rescue medicines","Any medicine designed to relieve symptoms immediately, most often used for severe allergies, for asthma, or for migraines.",{"term":874,"definition":875},"Research","The scientific process for the development of new medicines.",{"term":877,"definition":878},"Returns & Destruction (pharma)","Komtur can manage returns and destruction of your product according to your company and regulatory requirements, and we’ll store excess amounts of study drugs or drugs past their expiry date.",{"term":880,"definition":881},"Revenue recognition","A Generally Accepted Accounting Principle (GAAP) that dictates when and how businesses “recognize” or record revenue in their books, following the ‘5-step model’.\n\n1. Identify the Contract with Your Customer.\n2. Identify Your Performance Obligations.\n3. Determine Your Transaction Price.\n4. Allocate the Transaction Price to the Performance Obligations in the Contract.\n5. Recognize Revenue When Your Business Satisfies a Performance Obligation.",{"term":883,"definition":884},"Responsible Person","The European GDP Guideline of 5 November 2013 requires that wholesale distributors have to appoint a Responsible Person (RP) for GDP.\n\nThe RP is responsible for safeguarding product users against potential hazards arising from poor distribution practices and:\n\n- ensures the provisions of the licence are observed\n- ensures that operations do not compromise the quality of medicines\n- ensures an adequate quality system is established and maintained\n- oversees audits of the quality system and carries out independent audits\n- ensures adequate records are maintained\n- ensures all personnel are trained\n- ensures full and prompt cooperation with product licence holders in the event of recalls.",{"locale":119,"name":190,"slug":192,"stage":886,"intro":888,"page_sections":891,"seo":25},{"title":887,"animation":190,"subtitle":25},"Family owned, Reliable, Experienced",{"title":889,"caring_hands":18,"description":890,"inPage_navigation":125,"header":25},"We are what we repeatedly do. Excellence, therefore, is not an act, but a habit.","For over 60 years, Komtur Pharmaceuticals has been a financially independent, family-owned business, steadily growing into a global leader for integrated procurement and distribution services for pharmaceutical products. We've built a reputation as an innovative, dependable partner – deeply loyal to our employees, customers, and suppliers – committed to the highest quality standards and, most importantly, we're committed to upholding that reputation.\n\nOur focus lies on intricate and sensitive segments of the pharmaceutical market. We offer integrated clinical trial solutions, customized market access solutions, and patient access solutions. Our unwavering commitment to regulatory compliance guarantees strict adherence to all local and global regulations.\n\nOur global infrastructure consists of 17 fully owned subsidiaries spanning 16 countries across 4 continents. Additionally, we maintain an extensive network of qualified suppliers, enabling us to combine local expertise with global reach, delivering customized turnkey solutions worldwide.",[892,917,924,1299,1328,1352,1375,1404,1416,1437,1466,1474],{"id":893,"__component":894,"flip":18,"header":25,"logo":895,"inPage_navigation":25,"text":916},1,"sections.text-logo",{"alternativeText":25,"caption":25,"url":896,"hash":897,"ext":898,"height":899,"width":900,"name":901,"formats":902},"/uploads/woman_owned_5e7f77c346.jpg","woman_owned_5e7f77c346",".jpg",251,956,"woman-owned.jpg",{"xs":903,"sm":906,"md":909,"thumbnail":912},{"url":904,"height":905,"width":40},"/uploads/xs_woman_owned_5e7f77c346.jpg",126,{"url":907,"height":908,"width":44},"/uploads/sm_woman_owned_5e7f77c346.jpg",168,{"url":910,"height":911,"width":48},"/uploads/md_woman_owned_5e7f77c346.jpg",202,{"url":913,"height":914,"width":915},"/uploads/thumbnail_woman_owned_5e7f77c346.jpg",64,245,"## Komtur is a Proudly Woman Owned Organization",{"id":918,"__component":246,"header":919,"inPage_navigation":921,"rich_text":923,"intend":125,"background_color":248},49,{"title":920,"description":25},"The Komtur Mission and Vision",{"label":922},"Mission and Vision","Komtur is an international wholesaler and specialized service provider for the pharmaceutical industry. With branches and partners in every major market worldwide, we have built an unmatched global network to complement our long standing reputation for innovative solutions, reliability in sourcing hard to find pharmaceuticals and getting medicines to patients in good time.\n\nIt is our **mission** to support our partners in the pharma industry at any phase of the product life-cycle to bring their innovative products to market and make them available to patients around the world, in-line with our **vision** to be the world’s most trusted patient-centric partner for the pharmaceutical industry.\n\nBecause at our **core**, Komtur cares… Genuinely cares!\n\n### We care about…\n\n- our **employees** all over the world. Komtur is a family. We support and encourage each other drawing strength from our diverse backgrounds and individual capabilities.\n- our **partners** in the pharmaceutical industry - for whom we constantly go above and beyond.\n- the **patients** - who are the reason behind every package we deliver.",{"id":146,"__component":925,"inPage_navigation":926,"header":928,"images":930},"sections.image-slider",{"label":927},"Komtur Group",{"title":929,"description":25},"The Komtur Group includes 17 fully owned subsidiaries in 15 countries on 4 continents. We deliver global solutions with local expertise!",[931,956,978,1006,1036,1058,1087,1117,1145,1167,1192,1214,1230,1252,1274],{"caption":932,"name":933,"image":934},"Our headquarter in Freiburg.","Komtur Headquarter outside",{"alternativeText":935,"caption":935,"url":936,"hash":937,"ext":91,"height":938,"width":939,"name":935,"formats":940},"building-at-night.jpeg","/uploads/building_at_night_495cf9cfad.jpeg","building_at_night_495cf9cfad",1233,1850,{"xs":941,"sm":943,"md":945,"lg":947,"xl":950,"2xl":952,"thumbnail":954},{"url":942,"height":97,"width":40},"/uploads/xs_building_at_night_495cf9cfad.jpeg",{"url":944,"height":100,"width":44},"/uploads/sm_building_at_night_495cf9cfad.jpeg",{"url":946,"height":103,"width":48},"/uploads/md_building_at_night_495cf9cfad.jpeg",{"url":948,"height":949,"width":52},"/uploads/lg_building_at_night_495cf9cfad.jpeg",682,{"url":951,"height":109,"width":56},"/uploads/xl_building_at_night_495cf9cfad.jpeg",{"url":953,"height":52,"width":60},"/uploads/2xl_building_at_night_495cf9cfad.jpeg",{"url":955,"height":67,"width":112},"/uploads/thumbnail_building_at_night_495cf9cfad.jpeg",{"caption":957,"name":958,"image":959},"Our headquarters has beautiful views of the airport and the new Freiburg stadium.","Komtur Headquarter inside 1",{"alternativeText":960,"caption":960,"url":961,"hash":962,"ext":91,"height":938,"width":939,"name":960,"formats":963},"freiburg-hq.jpeg","/uploads/freiburg_hq_fa75da32f9.jpeg","freiburg_hq_fa75da32f9",{"xs":964,"sm":966,"md":968,"lg":970,"xl":972,"2xl":974,"thumbnail":976},{"url":965,"height":97,"width":40},"/uploads/xs_freiburg_hq_fa75da32f9.jpeg",{"url":967,"height":100,"width":44},"/uploads/sm_freiburg_hq_fa75da32f9.jpeg",{"url":969,"height":103,"width":48},"/uploads/md_freiburg_hq_fa75da32f9.jpeg",{"url":971,"height":949,"width":52},"/uploads/lg_freiburg_hq_fa75da32f9.jpeg",{"url":973,"height":109,"width":56},"/uploads/xl_freiburg_hq_fa75da32f9.jpeg",{"url":975,"height":52,"width":60},"/uploads/2xl_freiburg_hq_fa75da32f9.jpeg",{"url":977,"height":67,"width":112},"/uploads/thumbnail_freiburg_hq_fa75da32f9.jpeg",{"caption":979,"name":980,"image":981},"Our headquarters in winter under a blanket of snow. ","Komtur Headquarter outside snow",{"alternativeText":982,"caption":982,"url":983,"hash":984,"ext":91,"height":452,"width":939,"name":982,"formats":985},"freiburg-hq-winter.jpeg","/uploads/freiburg_hq_winter_18163f7081.jpeg","freiburg_hq_winter_18163f7081",{"xs":986,"sm":989,"md":992,"lg":995,"xl":998,"2xl":1001,"thumbnail":1004},{"url":987,"height":988,"width":40},"/uploads/xs_freiburg_hq_winter_18163f7081.jpeg",370,{"url":990,"height":991,"width":44},"/uploads/sm_freiburg_hq_winter_18163f7081.jpeg",494,{"url":993,"height":994,"width":48},"/uploads/md_freiburg_hq_winter_18163f7081.jpeg",592,{"url":996,"height":997,"width":52},"/uploads/lg_freiburg_hq_winter_18163f7081.jpeg",790,{"url":999,"height":1000,"width":56},"/uploads/xl_freiburg_hq_winter_18163f7081.jpeg",987,{"url":1002,"height":1003,"width":60},"/uploads/2xl_freiburg_hq_winter_18163f7081.jpeg",1185,{"url":1005,"height":67,"width":911},"/uploads/thumbnail_freiburg_hq_winter_18163f7081.jpeg",{"caption":1007,"name":1008,"image":1009},"Our building runs on sustainable green energy for heating and cooling ensuring optimal conditions for ambient products and colleagues.","Komtur Headquarter inside 2",{"alternativeText":1010,"caption":1010,"url":1011,"hash":1012,"ext":91,"height":1013,"width":939,"name":1010,"formats":1014},"freiburg-hq-inside.jpeg","/uploads/freiburg_hq_inside_8829fa3170.jpeg","freiburg_hq_inside_8829fa3170",1224,{"xs":1015,"sm":1018,"md":1021,"lg":1024,"xl":1027,"2xl":1030,"thumbnail":1033},{"url":1016,"height":1017,"width":40},"/uploads/xs_freiburg_hq_inside_8829fa3170.jpeg",318,{"url":1019,"height":1020,"width":44},"/uploads/sm_freiburg_hq_inside_8829fa3170.jpeg",423,{"url":1022,"height":1023,"width":48},"/uploads/md_freiburg_hq_inside_8829fa3170.jpeg",508,{"url":1025,"height":1026,"width":52},"/uploads/lg_freiburg_hq_inside_8829fa3170.jpeg",678,{"url":1028,"height":1029,"width":56},"/uploads/xl_freiburg_hq_inside_8829fa3170.jpeg",847,{"url":1031,"height":1032,"width":60},"/uploads/2xl_freiburg_hq_inside_8829fa3170.jpeg",1016,{"url":1034,"height":67,"width":1035},"/uploads/thumbnail_freiburg_hq_inside_8829fa3170.jpeg",236,{"caption":1037,"name":1038,"image":1039},"The view of our headquarters in the springtime. Our gardens are planted with all indigenous flora to save water and support the natural biodiversity.","Komtur Headquarter outside garden",{"alternativeText":1040,"caption":1040,"url":1041,"hash":1042,"ext":91,"height":938,"width":939,"name":1040,"formats":1043},"freiburg-hq-garden.jpeg","/uploads/freiburg_hq_garden_4d20708a76.jpeg","freiburg_hq_garden_4d20708a76",{"xs":1044,"sm":1046,"md":1048,"lg":1050,"xl":1052,"2xl":1054,"thumbnail":1056},{"url":1045,"height":97,"width":40},"/uploads/xs_freiburg_hq_garden_4d20708a76.jpeg",{"url":1047,"height":100,"width":44},"/uploads/sm_freiburg_hq_garden_4d20708a76.jpeg",{"url":1049,"height":103,"width":48},"/uploads/md_freiburg_hq_garden_4d20708a76.jpeg",{"url":1051,"height":949,"width":52},"/uploads/lg_freiburg_hq_garden_4d20708a76.jpeg",{"url":1053,"height":109,"width":56},"/uploads/xl_freiburg_hq_garden_4d20708a76.jpeg",{"url":1055,"height":52,"width":60},"/uploads/2xl_freiburg_hq_garden_4d20708a76.jpeg",{"url":1057,"height":67,"width":112},"/uploads/thumbnail_freiburg_hq_garden_4d20708a76.jpeg",{"caption":1059,"name":1060,"image":1061},"Breaking ground on our Polish facility in 2005. Almost 15 years later and its even more beautiful than the architects renders."," Polish facility breaking ground",{"alternativeText":1062,"caption":1062,"url":1063,"hash":1064,"ext":91,"height":56,"width":939,"name":1062,"formats":1065},"warsaw-breaking-ground.jpeg","/uploads/warsaw_breaking_ground_67a7538487.jpeg","warsaw_breaking_ground_67a7538487",{"xs":1066,"sm":1069,"md":1072,"lg":1075,"xl":1078,"2xl":1081,"thumbnail":1084},{"url":1067,"height":1068,"width":40},"/uploads/xs_warsaw_breaking_ground_67a7538487.jpeg",332,{"url":1070,"height":1071,"width":44},"/uploads/sm_warsaw_breaking_ground_67a7538487.jpeg",443,{"url":1073,"height":1074,"width":48},"/uploads/md_warsaw_breaking_ground_67a7538487.jpeg",531,{"url":1076,"height":1077,"width":52},"/uploads/lg_warsaw_breaking_ground_67a7538487.jpeg",708,{"url":1079,"height":1080,"width":56},"/uploads/xl_warsaw_breaking_ground_67a7538487.jpeg",886,{"url":1082,"height":1083,"width":60},"/uploads/2xl_warsaw_breaking_ground_67a7538487.jpeg",1063,{"url":1085,"height":67,"width":1086},"/uploads/thumbnail_warsaw_breaking_ground_67a7538487.jpeg",225,{"caption":1088,"name":1089,"image":1090},"An artist render of our Polish facility which was completed in 2006."," Polish facility completed",{"alternativeText":1091,"caption":1091,"url":1092,"hash":1093,"ext":91,"height":1094,"width":939,"name":1091,"formats":1095},"warsaw-landscape.jpeg","/uploads/warsaw_landscape_81b5d838e4.jpeg","warsaw_landscape_81b5d838e4",1241,{"xs":1096,"sm":1099,"md":1102,"lg":1105,"xl":1108,"2xl":1111,"thumbnail":1114},{"url":1097,"height":1098,"width":40},"/uploads/xs_warsaw_landscape_81b5d838e4.jpeg",322,{"url":1100,"height":1101,"width":44},"/uploads/sm_warsaw_landscape_81b5d838e4.jpeg",429,{"url":1103,"height":1104,"width":48},"/uploads/md_warsaw_landscape_81b5d838e4.jpeg",515,{"url":1106,"height":1107,"width":52},"/uploads/lg_warsaw_landscape_81b5d838e4.jpeg",687,{"url":1109,"height":1110,"width":56},"/uploads/xl_warsaw_landscape_81b5d838e4.jpeg",859,{"url":1112,"height":1113,"width":60},"/uploads/2xl_warsaw_landscape_81b5d838e4.jpeg",1030,{"url":1115,"height":67,"width":1116},"/uploads/thumbnail_warsaw_landscape_81b5d838e4.jpeg",232,{"caption":1118,"name":1119,"image":1120},"Looking out of our offices in Warsaw.","Warsaw office outside",{"alternativeText":1121,"caption":1121,"url":1122,"hash":1123,"ext":91,"height":1124,"width":939,"name":1121,"formats":1125},"warsaw-office.jpeg","/uploads/warsaw_office_f8b0adb797.jpeg","warsaw_office_f8b0adb797",1388,{"xs":1126,"sm":1129,"md":1131,"lg":1134,"xl":1136,"2xl":1139,"thumbnail":1142},{"url":1127,"height":1128,"width":40},"/uploads/xs_warsaw_office_f8b0adb797.jpeg",360,{"url":1130,"height":40,"width":44},"/uploads/sm_warsaw_office_f8b0adb797.jpeg",{"url":1132,"height":1133,"width":48},"/uploads/md_warsaw_office_f8b0adb797.jpeg",576,{"url":1135,"height":48,"width":52},"/uploads/lg_warsaw_office_f8b0adb797.jpeg",{"url":1137,"height":1138,"width":56},"/uploads/xl_warsaw_office_f8b0adb797.jpeg",960,{"url":1140,"height":1141,"width":60},"/uploads/2xl_warsaw_office_f8b0adb797.jpeg",1152,{"url":1143,"height":67,"width":1144},"/uploads/thumbnail_warsaw_office_f8b0adb797.jpeg",208,{"caption":1146,"name":1147,"image":1148},"Our Komtur Polska colleagues in the Warsaw facility. 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Freiburg is unique with its glass walls and 360 degree views made possible by a state of the art cooling technology run on green energy.","Freiburg warehouse 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href=\"https://www2.landesarchiv-bw.de/ofs21/bild_zoom/zoom.php?bestand=60581&id=7685557\" target=\"_blank\">Landesarchiv Baden-Württemberg\u003C/a>, Abt. 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There, in 1960, Gertrud Künle founded a small apothecary to serve the locals and appointed her brother Josef as an apprentice. 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One of the biggest pharma companies in the USA needed someone to help build a supply chain to Ireland. It was a tall order, and Josef had to put everything on the line to make it happen. But with hard work, ambition and an enduring luck, he did just that.",{"id":1353,"__component":1301,"caption":80,"cta_link":25,"flip":18,"header":25,"image":1354,"inPage_navigation":25,"list_items":1373,"teaser_link":25,"text":1374,"use_default":25},62,{"alternativeText":1355,"caption":1355,"url":1356,"hash":1357,"ext":91,"height":1174,"width":939,"name":1355,"formats":1358},"freiburg-pharmacy.jpeg","/uploads/freiburg_pharmacy_9131b3ce7b.jpeg","freiburg_pharmacy_9131b3ce7b",{"xs":1359,"sm":1361,"md":1363,"lg":1365,"xl":1367,"2xl":1369,"thumbnail":1371},{"url":1360,"height":97,"width":40},"/uploads/xs_freiburg_pharmacy_9131b3ce7b.jpeg",{"url":1362,"height":100,"width":44},"/uploads/sm_freiburg_pharmacy_9131b3ce7b.jpeg",{"url":1364,"height":103,"width":48},"/uploads/md_freiburg_pharmacy_9131b3ce7b.jpeg",{"url":1366,"height":106,"width":52},"/uploads/lg_freiburg_pharmacy_9131b3ce7b.jpeg",{"url":1368,"height":1186,"width":56},"/uploads/xl_freiburg_pharmacy_9131b3ce7b.jpeg",{"url":1370,"height":1189,"width":60},"/uploads/2xl_freiburg_pharmacy_9131b3ce7b.jpeg",{"url":1372,"height":67,"width":112},"/uploads/thumbnail_freiburg_pharmacy_9131b3ce7b.jpeg",[],"But this was just the start. More enquiries from the industry followed and gradually snowballed, to the point where the pharmacy needed to apply for a wholesale license. 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By 1996 Mr Künle founded Komtur Pharmaceuticals. We expanded fast. Offices in Switzerland and the US followed in 1998. The turn of the century saw offices in Hong Kong and Berlin.",{"id":914,"__component":1301,"caption":25,"cta_link":25,"flip":18,"header":25,"image":1405,"inPage_navigation":25,"list_items":1414,"teaser_link":25,"text":1415,"use_default":25},{"alternativeText":1062,"caption":1062,"url":1063,"hash":1064,"ext":91,"height":56,"width":939,"name":1062,"formats":1406},{"xs":1407,"sm":1408,"md":1409,"lg":1410,"xl":1411,"2xl":1412,"thumbnail":1413},{"url":1067,"height":1068,"width":40},{"url":1070,"height":1071,"width":44},{"url":1073,"height":1074,"width":48},{"url":1076,"height":1077,"width":52},{"url":1079,"height":1080,"width":56},{"url":1082,"height":1083,"width":60},{"url":1085,"height":67,"width":1086},[],"Success followed success and over the years we have expanded into Poland, Great Britain, Brazil, the Czech Republic, Italy, Romania, Slovakia, Hungary, France, Bulgaria and Spain. The little local pharmacy had matured into a global player with branches in 14 countries and counting.",{"id":1417,"__component":1301,"caption":25,"cta_link":25,"flip":125,"header":25,"image":1418,"inPage_navigation":25,"list_items":1435,"teaser_link":25,"text":1436,"use_default":25},107,{"alternativeText":25,"caption":25,"url":1419,"hash":1420,"ext":153,"height":52,"width":60,"name":1421,"formats":1422},"/uploads/Group_portrait_with_bokeh_mountains_background_1b3c102270.png","Group_portrait_with_bokeh_mountains_background_1b3c102270","Group portrait with bokeh mountains background.png",{"xs":1423,"sm":1425,"md":1427,"lg":1429,"xl":1431,"thumbnail":1433},{"url":1424,"height":97,"width":40},"/uploads/xs_Group_portrait_with_bokeh_mountains_background_1b3c102270.png",{"url":1426,"height":100,"width":44},"/uploads/sm_Group_portrait_with_bokeh_mountains_background_1b3c102270.png",{"url":1428,"height":103,"width":48},"/uploads/md_Group_portrait_with_bokeh_mountains_background_1b3c102270.png",{"url":1430,"height":106,"width":52},"/uploads/lg_Group_portrait_with_bokeh_mountains_background_1b3c102270.png",{"url":1432,"height":109,"width":56},"/uploads/xl_Group_portrait_with_bokeh_mountains_background_1b3c102270.png",{"url":1434,"height":67,"width":112},"/uploads/thumbnail_Group_portrait_with_bokeh_mountains_background_1b3c102270.png",[],"In January 2022 Josef's daughter Teresa took the reins, making Komtur a Woman owned and led Company. Teresa oversaw the opening of two new Komtur branches in her first year at the helm and together with the board of directors has primed the entire Komtur Group for a new era of exponential growth.",{"id":245,"__component":1301,"caption":25,"cta_link":25,"flip":18,"header":25,"image":1438,"inPage_navigation":25,"list_items":1464,"teaser_link":25,"text":1465,"use_default":25},{"alternativeText":1439,"caption":1439,"url":1440,"hash":1441,"ext":91,"height":1442,"width":939,"name":1439,"formats":1443},"06-freiburg-hq-2x.jpeg","/uploads/06_freiburg_hq_2x_9cb8b60f8c.jpeg","06_freiburg_hq_2x_9cb8b60f8c",1283,{"xs":1444,"sm":1447,"md":1450,"lg":1453,"xl":1456,"2xl":1459,"thumbnail":1462},{"url":1445,"height":1446,"width":40},"/uploads/xs_06_freiburg_hq_2x_9cb8b60f8c.jpeg",333,{"url":1448,"height":1449,"width":44},"/uploads/sm_06_freiburg_hq_2x_9cb8b60f8c.jpeg",444,{"url":1451,"height":1452,"width":48},"/uploads/md_06_freiburg_hq_2x_9cb8b60f8c.jpeg",533,{"url":1454,"height":1455,"width":52},"/uploads/lg_06_freiburg_hq_2x_9cb8b60f8c.jpeg",710,{"url":1457,"height":1458,"width":56},"/uploads/xl_06_freiburg_hq_2x_9cb8b60f8c.jpeg",888,{"url":1460,"height":1461,"width":60},"/uploads/2xl_06_freiburg_hq_2x_9cb8b60f8c.jpeg",1065,{"url":1463,"height":67,"width":1086},"/uploads/thumbnail_06_freiburg_hq_2x_9cb8b60f8c.jpeg",[],"But despite the speed and scale of our growth, we never forgot the founding purpose of Komtur. To help patients. The only difference is that today, we can serve a whole lot more of them!",{"id":1467,"__component":246,"header":1468,"inPage_navigation":1470,"rich_text":1472,"intend":125,"background_color":1473},50,{"title":1469,"description":80},"Trust is good, but documented control is better",{"label":1471},"Documented control","Every single person in the Komtur network contributes skill and experience to the chain, ensuring the highest possible standards of safety and security in the procurement, storage and distribution of drugs.\n\nEach subsidiary has its own dedicated quality assurance department, guaranteeing adherence to the GDP and GMP guidelines for wholesale operations.\n\nThanks to regular\n\n- employee training,\n- inspections by national regulatory authorities,\n- audits by our partners in the pharmaceutical industry and\n- self-inspections\n- we consistently control, confirm, and improve our quality management system.\n\nAs an internationally active and closely networked group, we’re constantly reviewing various quality standards with a view to using only the highest as our benchmark.\n\nKomtur therefore insists on\n\n- thorough inspection of all drugs for safety-relevant characteristics,\n- storage of all drugs according to specifications,\n- full traceability of the supply chain, and\n- reliable and qualified suppliers and logistics partners.","Blue",{"id":1475,"__component":1476,"tel":25,"fax":25,"tel_label":25,"fax_label":25,"button_label":25,"use_default":125,"inPage_navigation":25,"header":25},29,"sections.contact-box",{"name":1478,"video":1479,"video_mobile":1484,"poster":1488,"intro":1508,"page_sections":1513,"seo":25},"Home",{"alternativeText":25,"caption":25,"url":1480,"hash":1481,"ext":1482,"height":25,"width":25,"name":1483,"formats":25},"/uploads/komtur_web_vid_bg_v13_no_small_text_no_loop_54063962cb.mp4","komtur_web_vid_bg_v13_no_small_text_no_loop_54063962cb",".mp4","komtur-web-vid-bg-v13-no-small-text-no-loop.mp4",{"alternativeText":25,"caption":25,"url":1485,"hash":1486,"ext":1482,"height":25,"width":25,"name":1487,"formats":25},"/uploads/komtur_web_vid_bg_v13_no_big_text_no_loop_0754cc765e.mp4","komtur_web_vid_bg_v13_no_big_text_no_loop_0754cc765e","komtur-web-vid-bg-v13-no-big-text-no-loop.mp4",{"alternativeText":25,"caption":25,"url":1489,"hash":1490,"ext":91,"height":1491,"width":64,"name":1492,"formats":1493},"/uploads/home_video_poster_7e30c91036.jpeg","home_video_poster_7e30c91036",1080,"home-video-poster.jpeg",{"xs":1494,"sm":1496,"md":1498,"lg":1500,"xl":1502,"2xl":1504,"thumbnail":1506},{"url":1495,"height":1385,"width":40},"/uploads/xs_home_video_poster_7e30c91036.jpeg",{"url":1497,"height":1128,"width":44},"/uploads/sm_home_video_poster_7e30c91036.jpeg",{"url":1499,"height":1390,"width":48},"/uploads/md_home_video_poster_7e30c91036.jpeg",{"url":1501,"height":1133,"width":52},"/uploads/lg_home_video_poster_7e30c91036.jpeg",{"url":1503,"height":1395,"width":56},"/uploads/xl_home_video_poster_7e30c91036.jpeg",{"url":1505,"height":1398,"width":60},"/uploads/2xl_home_video_poster_7e30c91036.jpeg",{"url":1507,"height":1401,"width":915},"/uploads/thumbnail_home_video_poster_7e30c91036.jpeg",{"title":1509,"caring_hands":125,"description":80,"inPage_navigation":125,"header":1510},"A safe pair of hands\u003Cbr> in a complex, unpredictable world",{"title":1511,"description":1512},"No boundaries, no borders, no bother","Komtur cuts through uncertainty – sourcing, storing and delivering pharmaceutical products, from anywhere, to anywhere, to ensure the best possible outcomes for everyone in the chain.",[1514,1536,1544],{"id":146,"__component":1515,"inPage_navigation":1516,"header":1518,"highlight":1520,"items":1523},"sections.business-areas",{"label":1517},"Business areas",{"title":1519,"description":25},"Find out how we're moving health forward",{"title":114,"description":1521,"illustration":25,"link":1522},"Komtur gives you an unrivalled global import, export and distribution service for controlled drugs - including narcotics and exempted preparations – through our transparent, traceable, consistently reliable and fully compliant supply chain. We supply the pharmaceutical industry, international wholesalers and patients around the world, and we can meet your requirements to the letter.",{"slug":118,"locale":119},[1524,1528,1532],{"title":176,"description":1525,"illustration":1526,"link":1527},"Need fast, reliable, problem-solving partners for a patient-first, end-to-end service? With both global muscle and local influence to negotiate complex cross-border problems and tricky local laws? That’s Komtur - delivering confidence daily and carrying your reputation safely with us.","Special Imports & Supply Teaser",{"slug":178,"locale":119},{"title":180,"description":1529,"illustration":1530,"link":1531},"The first into this market 60 years ago and still the one to beat. Unrivaled global infrastructure, peerless technical expertise and enviable industry connections. So whether you need straight procurement or holistic stock management with global distribution, Komtur is the name that never lets you down.","Clinical Trial Supply Teaser",{"slug":182,"locale":119},{"title":184,"description":1533,"illustration":1534,"link":1535},"Comprehensive, bespoke solutions guaranteed to get medicines to where they need to be, no matter how complex and unpredictable the situation. With the reach and agility to get the job done wherever and whatever the problem, while maintaining the integrity of your products.","Special Distribution & Launch Teaser",{"slug":186,"locale":119},{"id":1537,"__component":1538,"inPage_navigation":1539,"header":1541},13,"sections.story-teaser",{"label":1540},"Success stories",{"title":1542,"description":1543},"Safe hands in an uncertain world: Our best success stories","The Komtur philosophy is: “when nothing is certain, everything is possible”. In our 60 years in this unpredictable market, we’ve faced more than our share of curveballs, conundrums and complexities. But so far, we’ve always found a way. Here are just a few of the solutions we’re proud of:",{"id":1545,"__component":1476,"tel":25,"fax":25,"tel_label":25,"fax_label":25,"button_label":25,"use_default":125,"inPage_navigation":25,"header":25},22,1772452026138]